PAIA Policy

1. Introduction

This policy is published in accordance with Section 51 of the Promotion of Access to Information Act (PAIA). Baobab Brain is committed to transparency and providing access to information as required by law.

2. Organisation Details

3. Purpose of Organization

Baobab Brain provides free educational content and resources for South African students following CAPS (Grades R-12) and TVET (N1-N6, NC(V)) curricula.

4. Categories of Records

Records held by Baobab Brain include:

• Educational content and materials
• User feedback and content requests
• Content contributor information
• Financial records related to platform operations
• Correspondence and communications

5. How to Request Access

To request access to information:

1. Submit a written request to hello@baobabbrain.co.za
2. Clearly specify the information you require
3. Provide proof of identity
4. State the reason for your request
5. Specify your preferred format for receiving the information

6. Processing Fees

Fees may apply for processing PAIA requests as prescribed in the PAIA regulations. You will be notified of any applicable fees before processing your request.

7. Response Timeframes

We will respond to your request within 30 days as required by PAIA. If additional time is needed, we will notify you in writing with reasons for the delay.

8. Grounds for Refusal

Access may be refused if disclosure would:

• Violate privacy of individuals
• Compromise commercial information
• Prejudice legal proceedings
• Threaten safety or security